1. What Are Cookies
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and enabling certain functionality.
We also use similar technologies such as:
- Local Storage: Data stored in your browser for longer periods
- Session Storage: Temporary data that expires when you close your browser
- Web Beacons: Small images that help us track email opens and website visits
- Pixels: Code snippets that track user interactions
2. How We Use Cookies
Essential Cookies
These cookies are necessary for the website to function properly. They cannot be disabled.
- Authentication: Keep you logged in to your account
- Security: Protect against fraud and unauthorized access
- Session Management: Maintain your session across page visits
- Load Balancing: Distribute traffic across our servers
Functional Cookies
These cookies enhance your experience by remembering your preferences.
- Theme Preferences: Remember your dark/light mode choice
- Language Settings: Store your preferred language
- Display Preferences: Remember your UI customizations
- Form Data: Save partially completed forms
Analytics Cookies
These cookies help us understand how you use our platform to improve it.
- Usage Statistics: Track which pages you visit and how long you stay
- Performance Monitoring: Identify slow pages and technical issues
- Feature Usage: Understand which features are most popular
- Error Tracking: Monitor and fix bugs and errors
Marketing Cookies
These cookies help us show you relevant content and measure ad effectiveness.
- Personalization: Show content relevant to your interests
- Ad Targeting: Display relevant advertisements
- Conversion Tracking: Measure the effectiveness of our marketing
- Social Media Integration: Enable sharing and social features
3. Third-Party Cookies
We use third-party services that may set their own cookies:
Clerk (Authentication)
Used for user authentication and account management. Their cookies help maintain your login session and secure your account.
PayPal (Payments)
Used for processing payments. Their cookies help with fraud prevention and payment security.
Analytics Services
We may use services like Google Analytics to understand user behavior and improve our platform.
Social Media
Twitter/X integration may set cookies to enable social features and sharing.
4. Cookie Duration
Session Cookies
These cookies are deleted when you close your browser. They include authentication tokens and temporary preferences.
Persistent Cookies
These cookies remain on your device for a set period (typically 30 days to 2 years). They include:
- Theme and language preferences
- Analytics data
- Marketing preferences
- Security settings
5. Managing Your Cookie Preferences
Browser Settings
You can control cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Cookie Consent
When you first visit our site, you'll see a cookie consent banner. You can:
- Accept all cookies
- Reject non-essential cookies
- Customize your preferences
- Change your preferences at any time
Opt-Out Links
You can opt out of specific tracking services:
- Google Analytics: Google Analytics Opt-out
- Facebook: Facebook Ad Preferences
- Twitter: Twitter Personalization Settings
6. Impact of Disabling Cookies
If you disable cookies, some features of our platform may not work properly:
- You may need to log in repeatedly
- Your preferences won't be saved
- Some features may not function correctly
- Payment processing may be affected
- Personalized content won't be available
7. Mobile Apps
If you use our mobile app, we may use similar technologies to cookies, such as:
- Device identifiers
- Advertising IDs
- Local storage
- Push notification tokens
You can manage these through your device settings or app preferences.
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.
9. Contact Us
If you have any questions about our use of cookies, please contact us at:
Email: privacy@calloutx.com