1. Information We Collect
Personal Information
- Account information (name, email, username) via Clerk authentication
- Twitter/X profile data when you connect your account
- Profile pictures and display names
- Payment information processed through PayPal (we don't store payment details)
Usage Information
- Posts, challenges, and responses you create
- Contributions and transactions
- Engagement metrics (likes, shares, comments)
- Wallet balances and transaction history
Technical Information
- IP addresses and device information
- Browser type and version
- Session data and authentication tokens
- Usage analytics and performance metrics
2. How We Use Your Information
- Provide and maintain the CalloutX platform
- Process payments and manage wallet balances
- Authenticate users and manage accounts
- Display challenges, posts, and user interactions
- Send notifications about challenges and responses
- Improve our services and user experience
- Comply with legal obligations
- Prevent fraud and ensure platform security
3. Information Sharing
We do not sell, trade, or rent your personal information. We may share information in these limited circumstances:
- Public Content: Your posts, challenges, and public profile information are visible to other users
- Service Providers: With trusted third parties like Clerk (authentication) and PayPal (payments)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: When you explicitly consent to sharing
4. Data Security
We implement appropriate security measures to protect your information:
- Encryption of data in transit and at rest
- Secure authentication through Clerk
- Regular security audits and updates
- Limited access to personal information
- Secure payment processing through PayPal
5. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a machine-readable format
- Objection: Object to certain processing activities
- Withdrawal: Withdraw consent for data processing
6. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your login session
- Remember your preferences
- Analyze platform usage
- Improve performance and security
You can control cookies through your browser settings, but this may affect platform functionality.
7. Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When you delete your account, we will remove your personal information within 30 days, except where retention is required by law.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
CalloutX is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@calloutx.com